13 Best Survey Software for 2021 – Affordable and Easy to Use Software

 13 Best Survey Software for 2021 – Affordable and Easy to Use Software 13 Best Survey Software for 2021 – Affordable and Easy to Use Software

Are you looking for the best software for online surveys? Then, this article enlisting the leading survey software solutions will be really helpful for you.

Besides, this article about the powerful online survey software presents an in-depth analysis of the best online survey tools. These tools help collect feedback in the form of survey results from the target audience.

Market researchers further analyze surveys. Then they use this analysis of the market research to improve any product or service.

Many organizations also use the software for online surveys to fetch employee feedback. Now, let us be familiar with the features, functions, and pricing of the software for unique surveys. 

Best Survey Software in 2021

  • Top Consumer’s Choice: SurveySparrow
  • The Best Survey Solution for Own Survey Creation: Typeform
  • The Best Online Survey Tool for Multi-language Questions: SurveyLab
  • Top Online Survey Software with Unlimited Questions: Qualtrics
  • Leading Online Survey Platform for Diverse Survey Questions: SurveyMonkey
  • Top Online Survey Software to Fetch Customer Feedback in a Unique Way: Jotform
  • The Best in Analytics Data in Survey Software Category: QuestionPro
  • Top Automated Online Survey Software to Collect Customer Feedback: SoGoSurvey
  • The Best Online Survey Software in Craft: Zoho Survey
  • The Easiest Drag and Drop Free Survey Tool: Google Forms
  • Top User-friendly Software to Create Surveys: KwikSurveys
  • The Most Flexible and Secure Online Survey Tool: Alchemer
  • Top Online Survey Tool to Customize Surveys: SurveyLegend

13 Best Survey Software

#1. Top Consumer’s Choice:  SurveySparrow

Suvery SparrowSuvery Sparrow
surveysparrow.com

SurveySparrow is one of the best survey software providers, according to us, for its unique data collection method. Besides, it transforms the process of online survey data collection into an engaging conversation.

As one of the leading survey software providers, it will allow you to use your mobile devices. Besides, it helps to create surveys in the most pleasant manner to fetch customer feedback.

Further, you can use this free survey software to conduct online and Net Promoter Score surveys and reach out to the target audience. Besides, it adds brand logos and colors while conducting online surveys.

Along with white-labeling your online surveys, this free online survey tool allows customization. For data collection, it enables you to use custom CSS and the best templates for surveys.

Further, this free online survey tool is also great for employee surveys. The employer can also use the entire survey for performance appraisals.

Great for mobile responsive surveys, this survey management software can get integrated with many applications. Moreover, it is great for creating surveys, online and offline.

How does it work?

With just a few clicks, this survey tool sets the Net Promoter Score benchmark for your brand. Further, it uses the collected data to assess your NPS score in comparison to leading companies in the world.

Further, this best of the best survey tools comes with an aesthetic and enriched dashboard for data collected. Also, this leader of the best survey tools can perform automation for online and offline surveys.

Again, the user interface of this survey tool is similar to popular messaging applications. This user interface makes it the leader among the online survey tools.

Moreover, you can pick a template or create your own for market research. To make the market research more interesting, you can even use the Display survey logic or drag and drop option.

It is also one of the best data analysis tools. The insights and reports of data analytics make it distinguished among other data analysis tools.

Finally, you can set the schedule for conducting unlimited surveys on the same topic at regular gaps. The in-built automation of this tool makes these repeated and unlimited surveys possible.

Pros

  • In-built automation for scheduling the surveys on desired intervals and conducting re-surveys
  • One of the best online survey tools for data analytics
  • Easy user interface and excellent customer service
  • Vibrant survey templates with provisions for customization

Cons

  • Survey templates need to be more user-specific.
  • Design options are less.

Price

It comes with a 14-day free trial. Post that, you can choose the Business Package for $99 USD per month.

There is also an Enterprise Plan for $499 per month. You can even get a customized Elite Plan by consulting the customer service.

Check out Survey Sparrow here

#2.The Best Survey Solution for Own Survey Creation: Typeform

TypeformTypeform
typeform.com

Typeform, as one of the leading online survey tools, will allow you to create your own survey. Besides, this SaaS lets you conduct surveys on a mobile device or any other device.

One of the key features of this software is its distinct interface. Further, the interface is great for displaying a single question at a time.

Besides, Typeform editor offers the facility to drag and drop the form fields into your chosen spot. Even, Typeform’s free version, “Core Plan,” enables the users to use endless questions and answers for surveys.

If you are looking for more advanced features, you can also get customized themes. Besides, the features like in-built templates, options for data export, and reporting attributes demand a mention.

Deemed as one of the leading online survey tools, Typeform gets 1.5 million submissions every day. Moreover, ninety-five percentage of users get more data once they switch to Typeform.

Finally, Typeform is user-friendly and will guide you smoothly throughout the survey journey. This one of the leading online survey tools will also be easily integrated into your CRM.

How does it work?

Typeform surveys are much beyond survey forms. Besides, you can get many images with a single click or use your own image for the surveys.

Further, it will help you access many videos. You can even upload your own video for the survey.

Also, the Typeform survey forms are versatile. You can use free texts, multiple-choice questions, etc while designing your survey.

Again, Typeform claims that it is much beyond a pleasant interface. Further, you can choose it for more than 100 powerful integrations.

Finally, the creation of surveys on Typeform is very easy. You don’t need to use any coding, and you just need to sign up for using it.

Pros

  • It comes with a responsive design.
  • Besides, it has a smooth interface.
  • Also, it works with many CRMs.
  • Moreover, it has limitless questions and answers.

Cons

  • Although very rare, glitches may occur during the form submissions.
  • Functionalities are limited.

Price

Typeform has a free plan. Besides, this one of the topmost survey tools comes with Basic, Plus, and Business Plans on a monthly or yearly basis.

  • Basic Price: For Monthly Plan: $29 per month, For Yearly Plan: $25 per month
  • Plus Price: For Monthly Plan: $59 per month, For Yearly Plan: $50 per month
  • Business Price: For Monthly Plan: $99 per month, For Yearly Plan: $83 per month

Check out Typeform here

#3. The Best Online Survey Tool for Multi-language Questions: SurveyLab

SurveyLabSurveyLab
surveylab.com

Survey Lab is the best, according to us, if you are looking for a multi-language tool. It leaves others behind for its adaptability to any language.

It can even read languages like Hebrew and Arabic that are written from right to left. Its powerful browser can detect the language automatically and shows the right translation of the survey.

Besides, Survey Lab surveys are great for mobile devices, PCs, laptops, tablets, etc. So, you can create a survey, and that can be adjusted according to the different screens of various devices.

Survey Lab further uses artificial intelligence with its advanced AI-based mechanism for surveys. This mechanism will also tell you the tentative time to be given to the respondents for completing the surveys.

You will not look for any other survey app as Survey Lab has features like 360 feedback project management. Also, there is an additional attribute called 360 feedback reports (BETA).

The 360-degree report shows aggregated results for each question in a bar. So, you can easily read, analyze and interpret the customer/employee feedback.

How does it work?

Survey Lab is different as it is a one-stop research platform for various requirements. It allows you to garner customer experience, employee data, and market research information.

Besides, it easily gets integrated into a wide range of CRMs. It works with:

  • Cint
  • Research Now
  • Zendesk
  • Slack
  • Salesforce
  • Prestashop
  • LiveChat
  • Google, and
  • Custom CRM tools

Recently, it has introduced some advanced features. Those are choice questions, Zapier integration, internal benchmarks, data export, updated rest API, etc.

Moreover, Survey Lab works for organizations of all sizes. The account setting tab and the interface are also simplified for the convenience of the users.

Pros

  • It allows you to embed survey in emails, websites, and other platforms.
  • It comes with a multi-language setup with provisions for accurate translations.
  • Besides, it has a responsive support team.
  • Further, it comes with an AI-based mechanism for a survey.

Cons

  • Changes are not saved automatically.
  • Some other tools may have more advanced data analytics.

Price

SurveyLab is offering a 14-day free trial. However, there are four types of plans, Starter, Advanced, Professional, and Enterprise, to choose from once the free trial is over.

  • Starter Plan- $49 per month
  • Advanced Plan- $99 per month
  • Professional Plan- $249 per month
  • To buy the Enterprise Plan, you have to fill the contact form and ask for prices.

Check out SurveyLab here

#4. Top Online Survey Software with Unlimited Questions: Qualtrics

QualtricsQualtrics
qualtrics.com

We love Qualtrics as it is much ahead of traditional paper surveys with more than 100 variations of questions. Besides, it comes with many in-built templates for surveys.

Again, you can easily choose the templates designed by experts. The templates are kept on the official website in an organized manner.

The survey templates are divided into five categories. Those are customer, product, employee, marketing, and academic.

Along with its in-built templates, it uses ExpertReview methodology and excellent question quality. Also, it comes with provisions for customization and branding.

Further, we love this software, and it offers a pleasant experience to the users for its advanced features. It has survey logic branching, display logic, and email triggers.

Also, it is better than many other survey apps because of its thirty distinctive graph types. It is also known for real-time web reports.

How does it work?

For a particular survey, it allows you to use up to fifteen questions and eight question types. It helps you to ask the required questions to your employees and customers.

Besides, this survey builder lets you disseminate the surveys using emails and other channels. Thus, you get to reach out to your customers wherever they are.

Along with emails, this survey builder lets you distribute the surveys through social media, QR Code, contact management. Also, it is known for unique telephone surveys with automated voice messages.

You can even embed surveys on your website with Qualtrics. Apart from suggesting the right questions, ExpertReview of this survey builder offers guidance to choose the right pre-built template.

Pros

  • 1. Great for one-time surveys
  • 2. Easy report generation
  • 3. Good crosstab functionality
  • 4. Helps you ask the right questions

Cons

  • Customization options are limited.
  • The process of adding contact info to the directory may be a bit slow.

Price

If you’re interested in testing Qualtrics, they offer a Free Trial plan, which includes:

  • 100 responses
  • 10 outgoing emails
  • 7 question types (survey software)
  • Access to certain tools including online reporting, summary reports and logic, and survey logic

Currently, Qualtrics charges a subscription-based rate requiring annual renewal. Plans begin at $1,500 per year and range up to $5,000 per year.

You can decide how much you will pay for an application based on which features you need, what number of employees will use it, and the size of your business.

Check out Qualtrics here

 #5. Leading Online Survey Platform for Diverse Survey Questions: SurveyMonkey

SurveyMonkeySurveyMonkey
surveymonkey.com

SurveyMonkey is one of the leading survey tools for us for its unique features like Likert scales, open comments, etc. Besides, you can use this tool for collecting important data online and offline.

Besides, it comes with fifteen different types of questions for conducting surveys. Also, it is rich in key features.

Brands prefer it for optimized customer satisfaction as it offers great analysis and stores the survey info as a backup. However, it cannot be used for re-surveying at regular intervals.

Moreover, you can choose the questions written by experts for your survey. Along with customer satisfaction, you can also use these surveys for employee engagement.

SurveyMonkey surveys are also very popular in the healthcare industry. Many organizations use these surveys to improve their healthcare policies.

Finally, one of the key features of SurveyMonkey is the ability to make you omnipresent. You can connect with your customers through your website, email, social media, etc.

How does it work?

The key features of SurveyMonkey make it extremely easy to use. Once you get started, you will get many survey templates for interacting with your internal or external stakeholders.

Then, you can select the questions written by experts to design your survey. There is also a great thing called SurveyMonkey Genius.

SurveyMonkey Genius lets you set scores for your surveys so that you can assess the success. As a result, 98% of the Fortune 500 entities choose SurveyMonkey over other survey apps.

In a nutshell, SurveyMonkey surveys are great for customer feedback, employee engagement, and market research. Besides, it is used by event planners, educational and healthcare institutions.

Pros

  • It is better than other survey apps for its easy access.
  • Besides, there are fewer chances of data coding errors and input mistakes with SurveyMonkey.
  • Creating surveys on SurveyMonkey is budget-friendly and less time-consuming.
  • We also like it for its provisions for customization.

Cons

  • It is not great for team advantage as it sends reminders to one person at a time.
  • Some may not find its response rates up to the mark.

Price

If you are looking for free trials, you can use the free version of SurveyMonkey. However, there are three types of plans, Business Plans, Personal Plans, and Plans to Buy Targeted Responses.

  • Business Plans: Team Advantage – $25/User/Month, Team Premier – $75/User/Month, Enterprise – Customized Pricing
  • Personal Plans: Standard Monthly – $99/month, Advantage Annual – $32/month and Premier Annual, $99/month
  • To Buy Targeted Responses plan helps you hear from the people who are important for your business.

Check out SurveyMonkey here

#6. Top Online Survey Software to Fetch Customer Feedback in a Unique Way: Jotform

JotformJotform
jotform.com

Powerful features and intuitiveness make JotForm our favorite. Besides, it is extremely creative in its way of conducting surveys.

Jotform also comes with decent provisions for integration and analytics. Integration helps in automating time-taking tasks and making your regular chores easier.

Analytics are essential for assessing the feedback after generating reports. The right analytics help organizations chart their future courses.

Besides, overall, the default survey forms are aesthetically appealing. Its online form builder gives each form a professional look.

Moreover, you can use customization and advanced styling options to align the forms with your branding. Jotform is also quite popular among non-profit organizations for its unique non-profit discount.

Also, Jotform survey forms use conditional logic. Besides, these forms make the complex task of fetching customer feedback easy for you.

How does it work?

Jotform is great for beginners and professionals. You can even create a simple survey form on Jotform.

Besides, it comes with a mobile survey app. This app helps to collect relevant data from the customers even when you are offline.

Further, Jotform offers the facility of archiving the survey forms in an organized manner. With this, accessing previous data for referral becomes very easy.

Jotform has many pretty templates for first-time users. However, you can follow a simple step-by-step guide if you want to incorporate themes into your form.

Pros

  • It is intuitive.
  • Customization and styling options
  • Collects online and offline data
  • Also available in the form of a mobile app

Cons

  • Many people may find it ideal for simple surveys.
  • There is room for improvement in customer service.

Price

If you are interested in Jotform, they offer a starter version for free. You can also select the other plans like Bronze, Silver, and Gold plans. The company will charge you monthly or annually basis.

  • Bronze Plan- $29 per month or $24 per month (if billed annually)
  • Silver Plan- $39 per month or $29 per month (if billed annually)
  • Gold Plan- $99 per month or $79 per month (if billed annually)

Check out Jotform here

#7. The Best in Analytics Data in Survey Software Category: QuestionPro

QuestionProQuestionPro
questionpro.com

We love QuestionPro as it allows us to design surveys very quickly. Besides, it is great for opinion polls and quizzes.

Another important feature of QuestionPro is its powerful analytics. Besides, the analysis and reports can be shared quite easily, making it a favorite among business organizations.

It comes with a full-fledged research suite for handling complex matters. So, it offers Conjoint, MaxDiff, and A/B testing, etc.

The analytics reports are real-time. Also, the responses of the surveys/researches are compliant with various local and federal regulations.

Like Survey Lab, it also supports surveys in various languages. Further, it allows you to customize the surveys.

You can even create more than one template for a survey with 30+ questions. Moreover, it stands out as it comes with provisions for branding on the survey templates.

How does it work?

There is no importance of surveys and researches if they do not produce actionable insights and results. As a research platform, QuestionPro employs a research suite for collecting and producing qualitative and quantitative data.

Besides, it helps to explore the 22+ million base of respondents who are ready to take the surveys on mobiles. Further, it helps to conduct market research studies on a continuous basis.

Again, it uses advanced techniques, including MaxDiff analysis, A/B testing, etc., to help the organizations get the right insights. Then, it allows exporting the high-quality data analysis to SPSS, R software, and different external analysis tools.

Finally, you get to integrate the research results with external business applications.

Pros

  • It has provisions for multi-lingual surveys.
  • Besides, it offers an effective analysis that can be further transformed into graphs, charts, etc.
  • It allows access to multiple users, even for an ongoing survey.
  • Mobile adaptability is one of the main features of QuestionPro.

Cons

  • Customer support is limited.
  • It may lag.

Price

It offers three different types of plans: Essentials, Advanced, and Team Edition:

  • Essential Plan- It is free for a lifetime.
  • Advanced Plan- $129 per month or $1,548 annually (Comes with a 10-days free trial)
  • For Team Edition Plan, you need to contact and ask for prices.

Check out QuestionPro here

#8. Top Automated Online Survey Software to Collect Customer Feedback: SoGoSurvey

SoGoSurveySoGoSurvey
sogosurvey.com

Once you create a survey link using SoGoSurvey, you can expect the most comprehensive and secure performance. We love it because it smoothly automates data collection.

It is ideal for organizations of all sizes. Besides, the surveys created on this platform will be sophisticated and professional.

The survey forms of SoGoSurvey can be used for collecting and analyzing customer data. Besides, those can be great for employee engagement and conducting quizzes.

Even the research platform has an intuitive UI. It is also quite friendly for mobile phone users.

Further, it can perform an in-depth analysis of all the collected data. Also, people trust it for unmatched data security.

Moreover, its customer support is quite responsive, making it a reliable platform among users.

How does it work?

This EU Safe Harbor Compliant research platform is trusted by brands like Apple, Dell, Capgemini, etc. It is not just a platform to know and solve the issues when/after they occur.

It allows anticipating the impending problems so that severe escalations can be avoided. This quality makes SoGoSurvey different from other experience management systems.

SoGoSurvey has advanced features, and it makes online surveys secure. Besides, it allows you to design the surveys in an engaging manner.

It is also known for accurate analytics and multichannel distributions. However, the best thing is that it can use segmentation and sentimental analysis to produce the right insights that propel an organization forward.

Pros

  • Great for small and big organizations
  • Intuitive UI
  • Mobile-friendly
  • Responsive customer support

Cons

  • Beginners may find learning all its attributes a little difficult.
  • The free version comes with limited functionalities.

Price

Currently, there are four types of SoGoSurvey plans available: Plus, Pro, Premium, and Enterprise. SoGoSurvey offers all of these plans with a free trial of 10 days.

  • SoGoSurvey Plus plan comes at $25 per month or $299 per year.
  • SoGoSurvey Pro plan comes at $66 per month or $788 per year.
  • SoGoSurvey Premium plan comes at $99 per month or $1188 per year.
  • SoGoSurvey Enterprise plan, you need to contact SoGoSurvey and request a demo.

Check out SoGoSurvey here

#9. The Best Online Survey Software in Craft: Zoho Survey

Zoho SurveyZoho Survey
zoho.com

Zoho Survey works for us as it has versatile features. Besides, Zoho Survey is known for its craftsmanship in designing surveys.

Further, Zoho Survey is easy to use. Also, its features like piping and skip logic allows you to design the right surveys.

Even you can incorporate customization into the themes of the surveys to align with your brand. Sharing the surveys is also quite easy on this platform.

Once the surveys are disseminated through emails and social media, your customers will share their feedback. You don’t have to worry about data safety, thanks to SSL protection.

After collecting data from the customers, this platform effectively analyzes the trends. To perform the analysis, it uses Google sheets.

Moreover, Zoho works for various screen sizes. Every survey will become optimized automatically for the convenience of mobile users.

How does it work?

The function of this research platform comprises several stages. At first, it helps the users to design surveys and then allows the users to distribute the surveys through email campaigns and other channels.

Further, it allows you to do white-labeling by incorporating the branding elements in the surveys. Also, elements like auto-fill, logo upload, and piping help in personalized branding.

Then, it gets easily integrated with various apps and CRMs that enhance the efficacy of this survey maker. Afterward, the links of the surveys are distributed through QR codes, email campaigns, social media, etc.

The next step is collecting responses for the surveys. The functions conclude by analyzing the responses for making reports and insights.

Pros

  • It offers SSL protection for data security.
  • Besides, it can fit the screen size of different devices.
  • Also, it allows customization for branding.
  • Moreover, its features are varied and impressive.

Cons

  • It is not suitable for complex surveys.
  • The functionalities of the Zoho Survey are very basic.

Price

If you are looking for free trials, you can use the free version of the Zoho Survey. Apart from this free version, three different types of plans are available: Plus, Pro, and Enterprise.

  • Plus plan comes at $15 per month.
  • Pro plan comes at $35 per month.
  • Enterprise plan comes at $75 per month. (The company currently offers 7 days credit card free Enterprise trial)

Check out Zoho Survey here

#10. The Easiest Drag and Drop Free Survey Tool: Google Forms

Google FormGoogle Form
google.com

Easy and quick, these are the adjectives that describe this platform the best. We love this platform, as you just need to drag the questions and drop those for doing surveys.

Besides, you can personalize the design of the forms according to your requirements. Also, many people prefer it as it has provisions for producing response data and charts on a real-time basis.

Further, once you collect the data from the respondents, you can sync that with Google sheets, docs, and other Google products.

You can use the Google spreadsheet for recording and analyzing the data, using advanced filters and formulas. Besides, your analysis will be easy with advanced data validation rules.

Even people associated with the educational field love this platform. Teachers can use it for making quizzes and educating the students.

However, the most fascinating feature of this platform is how it gets aligned with the essence of your brand. You just need to upload your photo or logo to get the entire form colored in the right shade.

How does it work?

Once you have your Google account, you can easily use this platform. You will just have to choose the right questions from the bunch.

You can incorporate video and images in your surveys. Besides, you can also go for branding and customization.

The forms are already responsive, and you don’t have to do anything about that. Besides, the respondents will find it extremely easy to record their responses and edit those.

The responses are collected automatically and stored in Google spreadsheets. You can use that data, including real-time charts, for further analysis.

Pros

  • Sending the links through email campaigns, social media, and other channels is easy.
  • It stores the responses for further referral and analysis.
  • Besides, it has an easy interface.
  • The process of making and sharing surveys is very fast.

Cons

  • Customization options are not varied.
  • Forms with large data sets and dynamic data may fail to integrate with your system.

Price

Google form is free for personal users. However, if you are using business Google Workspace, then are charges involved.

You can choose any of the following plans after the 14-day free trial.

  • 6 USD/User/Month for the Business Starter Plan
  • 12 USD/User/Month for the Business Standard Plan
  • 18 USD/User/Month for the Business Plus Plan
  • You can contact sales for the details of the Enterprise Plan

Check out Google Forms here

#11. Top User-friendly Software to Create Surveys: KwikSurveys

KwiksurveysKwiksurveys
kwiksurveys.com

We love Kwik Surveys for its user-friendly features. Besides, even a beginner can use this software for making and sharing surveys.

Further, you can incorporate branding in the surveys. Also, it is one of the most trusted software for surveys in Europe.

This software has 3 million users and is ideal for small and big teams. Besides, it has effective targeting features for reaching out to the people you want.

Again, this software has been refined for sixteen years so that the users can quickly learn and use its functions. Further, its multichannel distribution through embeds, short links, QR codes, and social media makes surveys easy to conduct.

Also, you can use features like text piping, API data, and question data to personalize surveys or, rather, respondent paths. Along with traditional surveys, you can also use quizzes to make the surveys more engaging.

Finally, it comes with cross-analysis tools for segmenting and comparing data.

How does it work?

KwikSurveys is true to its name as it gives the fastest actionable insights. It will produce reports that you can easily share with management and other shareholders.

Besides, if you are already using a paid account, you can add other members of your team as standard users for free.

If you want to engage your target respondents more, you can make quizzes and share those using multiple channels. KwikSurveys lets you make the optimum utilization of short links, QR codes, embeds, emails, social media, etc.

KwikSurveys also work by personalizing the respondent paths. Finally, it segments and compares data using its cross-analysis tools.

Pros

  • This software is very user-friendly.
  • Besides, it is intuitive.
  • It also allows the users to use multiple channels for surveys.
  • GDPR compliant accounts

Cons

  • It is very simplistic in its operations.
  • Besides, many find the upgrades a little costly.

Price

If you’re interested in testing Kwik Surveys, they offer a free trial plan for 14-days. Apart from this free trial, it offers four different types of plans: Essentials, Pro, Business, and Students and Non-Profits. The company will charge you on a monthly basis.

  • Essentials- $12.99 per month
  • Pro- $25 per month
  • Business- $59 per month
  • Students and Non-Profits- $2.99 per month

Check out KwikSurvey here

#12. The Most Flexible and Secure Online Survey Tool: Alchemer

alchemeralchemer
alchemer.com

We love SurveyGizmo or Alchemer for its flexibility. It leaves all other software for surveys behind with its automation features.

It can also control the paths of the respondents using text piping. This is extremely important if you want to personalize your surveys.

Besides, it will let you use a wide range of question types. Besides, there are many filtering options helping you to ask the right questions to the right people.

This software also plays a vital role in customer identification or targeting. After identifying the right customers and fetching feedback from them, it helps the organizations to take proactive measures.

Further, you can gather customer data from any source. Also, the surveys and experience management system on this platform are hyper-personalized and centered around the customers.

Moreover, with Alchemer, you can be completely assured of the security of your surveys.

How does it work?

Alchemer is great for individuals as well as teams. It allows you to fetch customer data in the most flexible way.

It will easily be integrated with your existing CRM and ERP systems. Besides, it also works with various email management systems and business intelligence solutions.

Further, it uses advanced targeting so that you can reach out to the right people. Also, you can integrate it with analytics solutions for accurate segmentation and analysis.

Alchemer is GDPR and CCPA compliant. So, you can be completely assured of the safety while collecting data from respondents.

Pros

  • Excellent automation
  • A wide range of questions and filtering options
  • Advanced customer targeting
  • Actionable insights and analysis

Cons

  • Its prices are high.
  • Besides, there is scope for improvements in reporting.

Price

It offers three different types of plans: Collaborator, Professional, and Full Access.

  • Collaborator plan comes at $49 per month or $300 per year (if billed annually)
  • The professional plan comes at $149 per month or $1020 per year (if billed annually)
  • Full Access plan comes at $249 per month or $1800 per year (if billed annually)

Check out Alchemer here

#13. Top Online Survey Tool to Customize Surveys: SurveyLegend

SurveyLegendSurveyLegend
surveylegend.com

The most striking thing about SurveyLegend is how it can customize a survey. It comes with endless templates so that you can choose and customize your surveys based on them.

Further, you can share the surveys through multiple channels. You can use emails, social media, or SMS for the dissemination of surveys with just one click.

Besides, it comes with efficient analytics that offers results on a real-time basis. As a result, you can garner customer feedback and get the best insights without putting in much effort.

Also, even a beginner can use this software for its simple drag and drop interface. Again, the surveys you make using this software will be pleasant for the eyes of your respondents.

Again, you don’t have to worry about the device you are choosing for conducting surveys. It will work with personal computers, laptops, tablets, and mobiles for every survey.

Thanks to its excellent survey logic and branching, it will also help you make smart surveys and polls. In other words, it will make your surveys more engaging and reactive to the target group of respondents.

How does it work?

SurveyLegend believes that surveys should be pleasing to the makers’ and respondents’ eyes. So, it comes with over seventy pre-designed themes.

Besides, it allows you to project your brand to customers. You can customize the surveys using logos, and background images.

Further, you can easily share the surveys on social media. You can also easily embed the surveys on your website and blogs.

After collecting the results of the surveys, it will offer you actionable insights through real-time analytics. Finally, you can export the analysis and share the data with relevant people easily.

Pros

  • Easy to learn and use
  • A simple drag and drop interface
  • Highly customizable
  • Real-time analytics

Cons

  • It can be more mobile-friendly.
  • Emoji questions are limited.

Price

  • You can use the Starter Pack for FREE forever. 
  • You will have to pay $15, $25, and $65 per month, respectively, for the Pro, Business, and Legendary yearly plans.
  • Further, the monthly plans for the Pro, Business, and Legendary packages will cost you $19, $39, $89 per month, respectively.

Check out SurveyLegend here

How We Rank the Most Preferred Survey Software?

There are many survey platforms available online today. However, we ranked the best ones based on how they are using skip logic or survey logic.

Besides, the best ones should let you ask multiple questions and well-target your audience. Further, they need to help the user in advanced targeting based on traffic sources, user characteristics, and user behavior on the website.

Further, for us, the best ones should have a stunning range of survey templates. They also need to be good in analytics and versatile in their integration with CRMs.

The best ones also need to be excellent in responsive support and managing the user domain. Moreover, they should have provisions for exporting the data and reports to the required format.

How to Choose the Top Survey Software?

As a user, you should keep the following things in mind while choosing software for surveys. First of all, make sure that the software will keep your surveys and data secure.

Also, you should make sure that your chosen software has versatile themes and multiple question types. Besides, your chosen software must have interesting themes and features to keep the respondents intrigued.

Further, the templates should have customization options for branding. Also, the software should be good in analytics for assessing your data.

Again, your chosen software should be able to produce the output in the desired format. Finally, the survey should be responsive, and mobile-friendly.

Conclusion: Best Survey Software

Along with the top 13 software mentioned, we also think that the ProProfs survey maker can be another great option. The ProProfs survey maker has more than a hundred templates with enough options for customization.

However, according to us, SurveySparrow is the best software for surveys. It has garnered the trust of more than fifty thousand users worldwide.

Besides, this is an omnichannel platform that allows the users to manage the experience of the respondents. Further, it supports more than fifty languages, making it ideal for global and local usages.

This platform is also great for white-labeling or branding your business. Besides, its custom data centre and security features make it the best among the rest.

Also, it is known for automation through Visual Workflows, API and Webhooks. Further, its surveys done through forms, chats, and offline kiosks are used for 360-degree assessments and NPS score setup.

Finally, it offers the best analysis through custom reports, text analysis, executive dashboard, and sentiment analysis.

Survey Software FAQs

What is a Survey Software?

It is an application to know the experiences and feedback about a product/service or any other relevant matter from a targeted group. It helps to design and disseminate questionnaires using various channels.

After collecting the responses from the respondents, the software uses its analytics for producing reports and insights in the required formats. These reports help an organization or individual researchers to decide future actions.

What is the Topmost survey software?

The best software for surveys is SurveySparrow. It allows the user to conduct surveys through emails, QR codes, offline kiosks, social media, weblinks, and whatnot!

Further, its analytics are unmatched. Along with text analysis, custom reports, and executive dashboard insights, it also uses sentiment analysis.

What is the Leading survey software for multiple languages?

The best software for multi-language surveys is SurveySparrow. It supports more than 50 languages.

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Author: Vanessa Richards

Vanessa is a mom of 3 lovely children and a software geek. Outside of her career as a health and wellness instructor. She enjoys writing and researching on topics such as software, health and culinary.